ABSA Line Managers

Please provide your name

1. I observed the following behavioural changes in the delegate as a result of the Commercial Banking Programme over the past six weeks:

2. During an interview with the delegate, he/she confirmed that he/she has applied the following lessons from the Commercial Banking Programme in the interactions with his/her clients over the past six weeks:

3. The client satisfaction survey regarding this delegate’s clients reflected the following insights from the client:

4. During a peer evaluation conducted after the attendance of the Commercial Banking Programme, the delegate’s peers made the following observations regarding behavioural changes in the delegate’s interactions with his/her clients: